At 122 West, we work closely with our clients to create design that is functional and beautiful.

From all aspects of home improvements we can assist you. Our showroom sales associates can assist with smaller improvements such as adding a few decor pieces, art or indivudual furniture pieces.

If you are wanting to make some larger changes our 122 West Design Studio can assist from Furniture Packages to Full Renovations. Our design team is here to make sure the whole process is as easy as possible from start to finish.

Our team is made up of experienced and passionate designers who would love to assist you in creating exactly what you need.

It is our job to narrow down the choices available for furnishings, fixtures and finishes in order to meet our clients’ goals, timeline and budget.

Our Services Include;

• Interior Design
• Interior Decorating
• CAD Drawings & 3D Renderings
• Styling (Christmas, Easter etc)
• Art Consulting

 01  Initial Client Contact

Fill out our online questionnaire or email us directly with a brief description of
your project. We’ll then get in touch with you to chat about what the best way to move forward is.

02   On-site consultation 

After our initial contact we’ll get you booked in for an on-site consultation. Our design team will come to your home / project site to chat further about your wants and needs for your space. We’ll take photographs and start to get to know you.

Prior to the on-site consultation we like our clients to provide and think about the following;

• If you have a floor plan for your home, please send this over in PDF format prior to our meeting. If you don't have a floor plan, be prepared that it may take us a while to measure your space. Alternatively, we can get in contact with surveyors to create a detailed floor plan.
• Think about your budget, if you have one.
• Have you just purchased your home? If so, please send through the link to the online listing or PDF brochure.
• We're going to be asking you lots of questions about your home, lifestyle and routine and we'll need to take lots of photographs.
• Do you have any existing pieces you'd like to keep?
• If you would like help with paint colours, let us know and we'll bring swatches with us.
• The more information you have about your wants and needs, the better!

03   Scope of Work

Once we’ve gathered enough information about your project, we will complete a scope of work and send a contract for signing. Furniture Packages will require payment and hourly design will be invoiced monthly.

05   You’re booked in!

Once your deposit has been received, we will book your project in to our calendar, based on the size and requirements of your project. We’ll be able to give you a rough idea for the turnaround time on the design work during the quoting phase.

06    Design Work Commences

Prior to starting the design work, we’ll need to pop back to see your space to double check any measurements. Our designers will then be busy bees, working hard to create your dream home!

07    Presentation Ready!

Once the design work is complete, we will contact you to arrange a design meeting. The meeting can be done over Zoom, Email or in person. After the meeting we will finalize changes to the design presentation, furniture quote and renovation schedule. The renovation schedules will then be ready to pass over to the contractor (if project applicable). See Example Presentation

08 Construction

If your project is a renovation, we will send our work over to the chosen contractor for pricing and further conversations. Throughout the construction phase, we will be on hand to project manage and make sure everything is going smoothly and all the details are coming together.

For more information on this process, please get in touch.

 09   Order Time!

An interactive quote will be sent via email for you to accept and pay a 50% deposit. Once your orders have been placed we will provide a rough ETA for all items so we can start planning your install or delivery date. Please note that all special orders are final sale.

Some items have longer lead times than others so a few deliveries may be necessary to ensure you get your pieces as soon as possible.

10     Install & Delivery

This is the most exciting part! Where we deliver, install and zhoosh your home so it's ready for you to enjoy. For smaller projects, installations may not be necessary. In these instances, we have a delivery team who can get your furniture pieces delivered and assembled.

Project Installations are charged at an hourly rate.